Our Services

At Customer Centric, we offer a wide range of IT solutions tailored to meet the specific needs of your business.

About Us

Cyber Security & Compliance

At Customer Centric Services, we help businesses strengthen their cybersecurity posture and build lasting confidence with customers and partners. Our team — led by professionals with extensive frontline cybersecurity experience — works with you to identify risks, close security gaps, and establish robust cyber hygiene practices tailored to your organisation.

From Cyber Essentials and Cyber Essentials Plus certification to full security baselining and compliance alignment, we guide you through every step of improving your defences and meeting recognised standards. Whether you need an initial assessment or ongoing technical leadership, Customer Centric Services empowers your business to stay secure, compliant, and resilient.

About Us

Business Continuity & Disaster Recovery Planning

When the unexpected happens, having a well-designed business continuity and disaster recovery plan can be the difference between hours of disruption and days of downtime.

Leveraging our enterprise-level expertise, Customer Centric Services works with you to develop a robust, actionable plan that ensures your critical data, infrastructure, and operations remain resilient in the face of disruption. Our goal is to help you minimise downtime, protect revenue, and preserve your organisation’s reputation — so your business keeps moving, no matter what.

About Us

Website Development

At Customer Centric Services, we help bring your vision online with fast, secure, and fully responsive websites designed to impress and engage. Whether you’re launching or growing your business, we’ll build a site that attracts new customers and showcases your services effectively.

We work closely with you to turn ideas into a strong digital presence, with optional ongoing support packages to keep your website secure, updated, and performing at its best.

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IT Support

At Customer Centric Services, we strengthen your organisation’s security and efficiency through proactive Threat & Vulnerability Management and Secure Remote Access solutions. We help identify and remediate vulnerabilities before they become threats, while ensuring your team can work safely and seamlessly from anywhere.

Our L1/L2 IT Support provides dependable, responsive assistance for everyday technical issues and ongoing system maintenance. Whether you need full managed IT services or additional support for your in-house team, we keep your operations running smoothly and securely.

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Web/Mobile App Development

Whether you’re launching a new idea or scaling your existing business, a professional web or mobile app can transform how you connect with customers and deliver your services.

At Customer Centric Services, we specialise in secure web and mobile app development designed around your goals. Our team handles everything from concept and UX design to deployment and maintenance, ensuring your app is fast, reliable, and built with strong security practices from the ground up. Beyond development, we help you align your digital solution with your business processes — so your new app delivers real value and integrates seamlessly into your operations.

About Us

Managed Service

At Customer Centric Services, we deliver proactive Managed IT Services that keep your business running smoothly and securely. From everyday IT support and infrastructure management to cloud solutions and technical consultancy, we make sure your technology supports your goals and minimises downtime.

Our flexible service options let you choose the level of support you need — from full IT management to extra help for your existing team. With trusted partners and enterprise-grade tools, we provide reliable, customer-focused IT services that keep your business productive and secure.

Get tailored guidance from our experts to help you strengthen your IT systems, improve security, and plan the right solutions for your organisation.

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Over 50% of UK SME employees have no formal cyber training.

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£3.4 Billion is lost annually in the UK due to gaps in IT and cyber security.

Get tailored guidance from our experts to help you strengthen your IT systems, improve security, and plan the right solutions for your organisation.